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OUR PROCESS

How Our Shoe Lift Modification Process Works

From measurement to delivery — a simple 6-step process that takes about a week. No technical skills required, just mail your shoes.

2 min

To Place Order

FREE

USPS Both Ways

1–2

Day Modification

~7

Day Total Cycle

WHO BENEFITS

Why People Need Shoe Lifts

Shoe lift modifications help with several different conditions and goals. Always consult your doctor or physical therapist before use.

⚖️

Leg Length Discrepancy

Balance gait, reduce pain. Learn about LLD.

🦴

Back Pain

Improve posture, distribute weight evenly across the spine.

🚶

Uneven Hips

Correct gait, reduce risk of injury and movement discomfort.

🏥

Orthopedic Conditions

Spinal stenosis, herniated discs, degenerative joint disease.

⬆️

Height Boost

Discreet height increase to improve self-confidence.

Some medical conditions may not be suitable for shoe lifts. Always consult your doctor or physical therapist before use.

STEP-BY-STEP

How to Order Custom Shoe Lifts

From measurement to delivery — here’s exactly what happens after you place an order.

1

📏

Measure Your Discrepancy

Determine the lift height you need — measure at home or get it from your physical therapist. Need help? Read our height guide.

2

📝

Place Your Order

Fill out our quick order form with shoe details and lift height. Takes 2 minutes — no payment due now.

3

📦

Receive Your Free Kit

Within a few days you receive a free kit by mail — prepaid USPS shipping label, work form, and shipping box.

4

✉️

Mail Your Shoes

Pack your shoes with the work form, attach the prepaid label, drop at any USPS location. Arrives at our workshop in 2–3 business days.

5

🛠️

We Modify

Our team modifies your shoes within 1–2 business days following your work-form specifications. Quality-checked at every step.

6

💳

Pay & Receive

We email you an invoice. After payment, your modified shoes ship back free with tracking — usually arrives within 2–8 days.

FLEXIBLE PAYMENT

Pay How You Prefer

We accept multiple payment methods — including HSA cards for medical-related modifications.

💳

Credit Card

🅿️

PayPal

🏥

HSA Card

🏦

Bank Transfer

💵

Cash

PROCESS QUESTIONS

Common Process Questions

Click any question to expand the answer.

How long does the entire process take?

Typically 7–10 business days total: 1–2 days for kit delivery, 2–3 days for your shoes to reach us, 1–2 days for modification, 2–8 days transit back depending on your location.

What if I’m not sure about my measurements?

Place your order anyway with your best estimate. We’ll guide you through measurement in our follow-up. Read our height guide or contact us for help.

Is shipping really free both ways?

Yes. We provide a prepaid USPS label with your free kit, and we cover the return shipping after your shoes are modified. No hidden fees.

Do I pay before or after the work is done?

After. We modify your shoes first, then email you an invoice. Once payment clears, we ship your shoes back. You stay in control throughout.

Can I send multiple pairs in one shipment?

Yes — most clients do. List each pair on the work form. Each pair is priced individually but you save on shipping by sending them together.

What if I’m not satisfied with the result?

We back every modification with a 100% satisfaction guarantee. If something isn’t right, we’ll fix it at no charge or refund your modification cost.

Ready to Start the Process?

Step 1 takes 2 minutes. We handle the rest.